Refund policy

Every Dime Layin Dimes piece is printed on demand, just for you. Because each order is made when you place it, we can't accept returns or exchanges for change of mind or for ordering the wrong size, so please double-check your size before you order.

Misprints, damage and wrong items

If your order arrives misprinted, damaged, defective or isn't what you ordered, we'll make it right with a free replacement or a refund.

Email dimelayindimes@gmail.com within 30 days of delivery.
Include your order number, a short description of the problem, and clear photos of the item (and the shipping label if the package was damaged).
You don't need to send the item back unless we ask.

Lost packages

If your tracking hasn't updated for an extended period, or your order hasn't arrived within 30 days of the estimated delivery date, email us and we'll open an investigation with our fulfillment partner. If the package is confirmed lost in transit, we'll send a replacement at no cost.

If tracking shows your order as delivered but you can't find it, please check with neighbors and your local post office, then contact the carrier. We aren't able to replace packages marked as delivered.

Wrong or incomplete address

Please double-check your shipping address at checkout. Orders returned to us because of an incorrect or incomplete address are held for 30 days. We'll reach out to confirm your address, and the order can be reshipped once you cover the new shipping cost. Orders not claimed within 30 days can't be reshipped or refunded.

Cancellations and changes

Orders go into production quickly. If you need to change or cancel an order, email us right away. Once production has started, we can't cancel or change it.